| Emergency Department 
	are very busy so A&E's are asking:- "Please only attend if you really need to!" DOCTORS and nurses at the Royal 
	Liverpool University Hospital are urging the people of Liverpool to think 
	about whether they could be treated elsewhere before coming to the emergency 
	department and are asking for their support during this busy period. 
	All hospitals are experiencing increased attendances. 
	Dr Kate Clark, emergency medicine consultant, said:-  "We are seeing 
	large numbers of patients and the department is very busy. There are many 
	other ways of getting the healthcare you need and many illnesses and 
	injuries don't need to be treated in a hospital. There are lots of good 
	support services out there, including NHS 111 and your GP.  There are 
	lots of very unwell people who do need our care and treatment. We really 
	need the support of the people of Liverpool to allow us to look after the 
	people who need us. Please think about whether you really need our care and 
	treatment."   There are a range of different healthcare providers in Liverpool that people 
	can access if they have concerns about their health. 
	Here's a guide to local health services:-
 ► 
	Your Local GP
 
 Your GP should be your first point of contact for non-emergency illnesses 
	you can't treat yourself. Your GP is available from 8.00am to 6.30pm 
	weekdays, with same day appointments available, if necessary. Many GPs 
	across the city are offering more appointments during the winter period. If 
	you don't have a GP, you can register with your local surgery. If you're not 
	sure where this is, you can find out at:- 
	
	NHS.UK or call:- 0300 77 77 007.
 
 ► 
	GP Out of Hours Service
 
 If your local surgery is closed, you can still see a GP with the GP 
	out-of-hours service; just contact your local practice and your call will be 
	re-directed. GP out of hours services in Liverpool are provided across the 
	city. Most of the doctors who provide this service also work in local 
	practices. It's very likely that you and your family will be seen and 
	treated more quickly using the out of hours service than if you were waiting 
	to see a doctor in A&E, especially at busy times.
 
 You can also access treatment quickly by considering one of these 
	alternative options:-
 
 ► 
	NHS 111
 
 When you need medical help or advice fast, but it is not a 999 emergency, 
	you can also call the NHS 111 service. NHS 111 is available 24 hours a day, 
	365 days a year and calls are free from mobiles and landlines.
 
 ► 
	NHS Walk In Centres
 
 Walk-in centres provide treatment 365 days a year for illnesses that you 
	can't treat yourself and there's no need to book an appointment. Opening 
	times and locations are 
	
	here.
 
 ► 
	Pharmacy Services
 
 Your local pharmacy can offer free, confidential and expert advice on a 
	range of health issues. They can help you prepare for many of the common 
	illnesses like coughs and colds and ensure you have a well stocked medicine 
	cabinet over the holiday period.
 
 ► NHS Choices Website
 
 You can find a wealth of advice about hundreds of health conditions, details 
	of GPs, pharmacies and dentists in your local area by visiting the NHS 
	Choices 
	
	website.
 
 5 things the NHS recommend you do to Stay Well this 
	winter:-
 
 ► Make sure you get your flu jab.
 ► Keep your home at least 18°C (65°F).
 ► Take advantage of financial schemes and discounts to help you pay for 
	heating.
 ► Visit your local pharmacist as soon as you start to feel unwell.
 ► Look out for other people who may need a bit of extra help over the winter.
 
 Visit:- 
	
	NHS.Org.UK/Staywell for more information
 |  | Princess Royal visits 
	Liverpool to learn about support for victims of CSE HER Royal Highness The Princess 
	Royal visited Liverpool to find out 1st hand how an innovative partnership 
	working across Merseyside and Cheshire is tackling child sexual exploitation 
	(CSE). 
 The visit to St George's Hall, organised and hosted by the charity and 
	social business Catch22, celebrated the local organisations making a real 
	impact supporting children who are victims of sexual exploitation.
 
 The event was also attended by Liverpool's Lord Mayor Tony Concepcion, Lady 
	Mayoress Ann Concepcion, the Vice Lord Lieutenant of Merseyside, Mr David 
	McDonnell CBE DL and the Deputy Police Crime Commissioner, Councillor Sue 
	Murphy.
 
 Catch22 provides support to children who go missing and/or are victims of 
	sexual exploitation. It works with a range of agencies and partners 
	including local authorities and the Police to prevent and tackle child 
	sexual exploitation.
 
 Guests heard from Catch22 managers and frontline staff and other experts, 
	including speakers from the charity, Missing People, and local commissioner 
	Clare Myring, as well having an opportunity to meet parents and carers to 
	learn about what works in providing support and keeping children safe:-
 
 ► Building high quality relationships with children and young people, 
	listening to them and persisting in gaining their trust
 
 ► Supporting and engaging parents and carers as well as educating them about 
	social media and how to support children and young people to be safe.
 
 ► Working in partnership and building trusting relationships with partners and 
	colleagues to ensure that the services provided meet young people's and 
	families' needs.
 
 Catch22's Pan Cheshire team recently received the Children and Young People 
	Now Partnership Working Award for their exceptional work supporting 
	vulnerable children and young people who go missing from home or care and/or 
	who are victims of sexual exploitation. The award recognises the:- "outstanding 
	multi-agency project or team that has made the most demonstrable improvement 
	to people's lives."
 
 Catch22 Chief Executive Chris Wright, said:- "We are delighted to host 
	our Patron HRH Princess Anne here in Liverpool today. She has taken a keen 
	interest in our work over the years and her support is hugely valued in 
	highlighting importance causes such as this. To truly support both victims 
	and communities to overcome and prevent this terrible crime, we have put 
	relationships at the core of our approach. Through listening to victims 
	themselves we have built an in-depth understanding of the context in which 
	children go missing and/or are experiencing sexual exploitation, and the 
	effective ways we can provide support. Strong partnerships with local 
	agencies, including police, are also crucial to ensure our support 
	transcends the borders between local authorities and supports children to be 
	safe, wherever they are."
 
 Catch22 also works across Merseyside providing intensive support and 
	protection to youngsters affected by CSE. This service has been commissioned 
	by Merseyside's Police Commissioner as part of Victim Care Merseyside, a 
	package of care and support for those affected by crime in the region.
 
 Deputy Police and Crime Commissioner Cllr Sue Murphy said:- "I was 
	honoured to join this really important event attended by Her Royal Highness, 
	the Princess Royal, to shine a spotlight on the innovative work being done 
	to help young victims of sexual exploitation recover and rebuild their 
	lives. 
	I visited Catch22's Wirral team in September to see 1st hand how they 
	deliver this service on Merseyside and I was moved by the stories I heard of 
	their work to support really vulnerable young people and help them cope 
	after deeply traumatic events. It was clear to me their work makes a real 
	difference. Child Sexual Exploitation devastates lives. Those young people 
	who are affected by it deserve the best possible care and support and that 
	is what we are trying to deliver through our partnership with Catch22 as 
	part of Victim Care Merseyside."
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